BLACKOUT

SUPPORT

Questions, bugs, or feedback?
Email isaacwinneri423@gmail.com
I read everything and usually reply within a day or two.

THE GAME FEELS IMPOSSIBLE — AM I MISSING SOMETHING?

Probably the lure. The Watcher only moves while you stand still — so let it come toward you, then dash past it. It can't touch you while you're moving. Also: it walks straight over spikes, and you can't, so use spike fields to buy time. Every level is verified beatable before it ships.

HOW DO I SHARE A LEVEL I MADE?

In Level Lab, tap the share icon on your level — this copies a code to your clipboard (it doesn't send a link). Paste the code anywhere: messages, Discord, comments. Your friend taps IMPORT in their Level Lab and pastes it.

I PAID FOR COINS AND DIDN'T GET THEM

Force-quit and reopen the app — interrupted purchases complete automatically on launch. If your coins still haven't appeared, email me with your purchase receipt and I'll make it right.

HOW DO I RESTORE MY PROGRESS?

Progress is stored on your device. Deleting the app deletes progress, so don't delete it to "fix" something — email me first.

THE SOUND ISN'T PLAYING

Check the mute toggle on the title screen (speaker icon, top right) and your phone's silent switch — the game respects it.

HOW DO ADS WORK?

Interstitial ads only ever appear between completed levels — never after a death. Rewarded ads are always optional and clearly labeled.